Case StudyWest MidlandsHeating & Gas

53 Enquiries in 3 Months from a Standing Start

How we helped NK Gas Services in Wednesbury launch a conversion-first website that generated real enquiries — not just traffic — from day one.

53

Direct Enquiries

664

Active Users

10.5K+

Search Impressions

5.0★

125 Google Reviews

The Client

NK Gas Service & Repairs

A trusted heating and gas engineer based in Wednesbury, West Midlands, serving Walsall, Wolverhampton, Cannock, Birmingham, Solihull and surrounding areas.

Website Launch: 20 October 2025

Results measured over the first 3 months post-launch.

Strong Offline Reputation

5.0★ rating from 125 Google reviews, 4.9★ on Facebook. The challenge was translating this trust online.

Live Website

nkgasservices.co.uk

Live & generating enquiries

Visit Live Site
The Challenge

Great Reputation, No Online Visibility

NK Gas Service & Repairs operates in a competitive local market where trust, visibility, and fast response matter more than flashy design.

Local Visibility Gap

Strong offline reputation with 125+ Google reviews, but no website presence to capture search traffic.

Conversion Path Needed

Needed clear conversion paths — calls & WhatsApp — not forms buried in pages.

Scalable Structure

A site structure that could scale across multiple towns without becoming spammy or diluting quality.

The Solution

Conversion-First Heating Engineer Website

We launched a website designed specifically for local service intent — built to convert, not just look good.

Call & WhatsApp CTAs Everywhere

Clear call-to-action buttons across all key pages — not hidden in footers.

Service-Led Page Structure

Dedicated pages for boiler repairs, servicing, gas safety, and installations.

Location-Aware Content

Content optimised for Walsall, Wolverhampton, Cannock, Birmingham, and Solihull.

Full Event Tracking

WhatsApp clicks, phone clicks, and form submissions all tracked and measurable.

Scalable Without Spam

Structure designed to scale without flooding Google with low-quality pages.

Trust Signals Surfaced

125 Google reviews and Gas Safe registration displayed prominently.

Trust & Authority

Already Trusted — Now Visible

NK already had strong offline credibility. The site and Google Business Profile were built to surface that properly.

5.0

Google

125 reviews

4.9

Facebook

30 reviews

5.0

Yell

3 reviews

Consistent GBP Activity

Since launch, NK has posted consistent real-job updates on their Google Business Profile:

Boiler installationsEmergency gas leak repairsCooker installationsBoiler servicing

Covering Walsall, Wolverhampton, Cannock, Birmingham, Solihull and surrounding areas — reinforcing both trust and local relevance.

Measurable Results

53 Direct Enquiries — Real Intent, Not Vanity Traffic

The site is generating real intent actions — people actively trying to contact NK for work.

20

WhatsApp Clicks

Direct message enquiries

17

Phone Clicks

Click-to-call actions

16

Form Submissions

Quote/contact requests

Total: 53 direct, attributable enquiries in 3 months

Search Performance

Growing Organic Visibility

GA4 and Google Search Console data from the first 3 months.

73

Total Clicks

Organic search clicks

10,500+

Total Impressions

Search visibility

664

Active Users

Website visitors

659

New Users

First-time visitors

Early Ranking Signal

In early January, Google Search Console began reporting top positions for key local service terms, including "Boiler servicing + Walsall".

This is a classic early-stage signal where Google tests visibility before rankings fully stabilise across all users.

Technical Quality

Details That Matter

During optimisation, we also fixed issues that can quietly damage trust.

Canonical Domain Verified

Ensured correct www/non-www behaviour to avoid duplicate content issues.

Template Leak Removed

Identified and removed a visible template placeholder on a live service page — this type of issue can reduce perceived quality.

The Outcome

Since launching on 20 October, NK Gas Service & Repairs now has:

A strong review foundation (125+ reviews)
Consistent local activity signals
Growing organic visibility (10.5K+ impressions)
Measurable enquiries (53 in 3 months)

The business is firmly in the momentum phase — where reviews, local presence, and search visibility reinforce each other.

Key Takeaways

Why This Works for Heating Engineers

Focus on Real Service Intent

Pages built around what customers actually search for — not vanity topics.

Prioritise Calls & WhatsApp

Heating engineers make money from calls, not form fills. The site reflects this.

Build Trust Before Scale

Leverage existing reviews and reputation rather than chasing vanity metrics.

Avoid Low-Quality Page Floods

Structure that scales without creating thin content that dilutes authority.

Want Results Like NK?

We build websites specifically for heating engineers that generate real enquiries — not just traffic.

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